Loadbalancer.org guarantee 99.999% (5 nines) uptime to all of our customers.

Yeah right :-). Maybe after we sort out problems in our own back yard….

Our web server crashed again the other day (It last happened about 2 years ago). I was on holiday at the time and got an automated message saying “www.loadbalancer.org is toast!”.  I thought OK thats annoying but not the end of the world, but it was a Sunday afternoon and about an hour later I got a message from one of our support guys saying that they could not get through to the 24*7 support engineers to look into the server failure. Thats when I remembered that last time this happened I thought about setting up a mirror dedicated server to save downtime in the event of a re-build being required… oops didn’t do  that did I?

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